Issues and complaints should be submitted in writing to Your Peace of Mind, Inc., P.O. Box 2148, Howell, Michigan 48844 or thru the e-mail service link located under Contact in the website navigation. Complaints regarding violations of the by-laws need to be thoroughly documented, including the identity of the offending homeowner and the date of the offence. Typically, Your Peace of Mind will send a friendly reminder notice to the offending homeowner. Should the violation continue the offending party will be called to a hearing before the Board prior to any further action to enforce compliance.
Property managers have multiple responsibilities that require them to conduct business outside of the office – this includes but is not limited to: regular inspections at property locations, meeting with vendors and board members, and meeting with homeowners at property locations. When in the office, Managers spend a large part of their time conducting business on the phone and are not always able to take incoming calls immediately. Your Peace of Mind Customer Service Advisors are available to help you at any time during scheduled work hours of 9:00 a.m - 5:00 p.m.
What are my options of communication when it comes to contacting my Your Peace of Mind manager or Board of Directors?
Should you need to communicate directly to Your Peace of Mind manager you may call 517.545.3900 or send an e-mail thru the e-mail service link located under Contact in the website navigation. Your Peace of Mind manager generally facilitates communications to your Board of Directors thru the monthly Board Meetings. You may also put your request, issue or concern in writing to Your Peace of Mind, Inc., PO Box 2148, Howell, Michigan. Remember, Your Peace of Mind Customer Service Advisors are also available to help you at any time during scheduled work hours of 9:00 a.m - 5:00 p.m.
A homeowner association is your community’s management entity typically charged with developing community rules, enforcement and maintenance expectations. A homeowner association is set up as a legal corporation and is guided via your community’s governing documents which include, but are not limited to, Articles of Incorporation, Master Deed, By-Laws, Site Plans, and Rules and Regulations. When you purchase a home within your community, you automatically become a member of the homeowners association. Membership is mandatory and is effective from the date you purchased your home. As a member of the association, you are required to read and understand your responsibilities as a homeowner and member of the association.
The Board of Directors is the governing body of your homeowners association and is elected annually by members of the association. They have three broad areas of responsibility: financial management, day-to-day operation, and the administration of the community governing documents. Some of the main duties they are empowered to do mayinclude, but are not limited to: Prepare the annual budget Collect routine assessments Establish rules and regulations for the association Contract for services to maintain the association including management, ground maintenance, building maintenance, etc. Use and disburse association funds Establish committees Enforce the governing documents including rules and regulations Elect officers for the association Ensure the association has adequate insurance Invest in your reserves for future capital improvements Establish an architectural review committee.
The governing documents differ by association as to the process for electing your Board of Directors. Generally, your Board of Directors are elected at the Association Annual Meeting. Board members generally serve two-year or three-year terms. When positions become vacant, they are normally filled during your Annual Meeting, where a ballot is distributed for the nominees who are running for a position on the Board. All votes will be counted and results announced prior to the conclusion of the meeting. Your Officer positions i.e.; President, Vice-President, Secretary, Treasurer and Director at Large are decided amongst the Board of Directors.
Assessments are routine monetary charges to all homeowner association members which go into a fund used to properly administer the affairs of the association. Some activities funded would be regular maintenance, repairs, obtaining insurance, routine administration & management of the community, maintaining an adequate Reserve Fund for major repairs and/or replacement of capital items. These funds are established through an annual budget prepared by the Board of Directors. As a member of the association, you are required to pay a share of the costs outlined in your annual budget.
Contact Your Peace of Mind utilizing any one of our contact methods outlined in the website for additional copies of your Governing Documents. If your Association has a website you may be able to view a copy of the documents there.
Contact Your Peace of Mind utilizing any one of our contact methods outlined in the website and we can make arrangements for you to view your financial documents.